Client Relationship Manager

Own the client relationship and drive revenue growth across a portfolio of new and existing accounts, generating $1M+ in annual revenue. Actively sell Freeman Event Technology solutions through cold calls, referrals, and industry events, while structuring long-term agreements and securing future event schedules. Build relationships from C-suite through department levels, conduct strategy sessions and site visits, and maintain an 18-month renewal plan for all booked accounts. Transition signed accounts to the CSM with full context, manage invoicing and payment collection, and respond to client complaints. Maintain accurate data in Salesforce, submit expense reports, and collaborate on pre-sale budget development and scope changes. This role supports the Growth team and requires a hybrid schedule with 50–75% travel, based in major cities including Dallas, Fort Worth, Houston, San Antonio, Austin, Chicago, Orlando, Alexandria, or Las Vegas.