Client Relationship Manager (12-month Fixed Term Contract)

Coordinate and manage a key public sector client account by building trusted relationships with stakeholders and partners. Identify and scope new growth opportunities, track client targets, and contribute to growth planning while coordinating documentation, proposals, and contract materials. Monitor contractual commitments, resolve escalations, and compile impact reports for board-level updates. Maintain accurate demand pipelines, support onboarding, and act as a third-line support contact for administrative queries. Ensure all client/legal documentation is secure and up-to-date while representing Opencast's values in every interaction.