Client Relationship Consultant 3 (Banker) Wakonda Des Moines, IA (Sign-On Bonus $1,500)
$49,400–$60,382 year
On-site · Des Moines, Iowa, United States
Job Summary
Client Relationship Consultants build relationships with customers through multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. They identify customer needs, open new consumer and business accounts, process basic transactions, and educate clients on available deposit and loan products and services. The role involves proactive outreach and follow-up, collaboration with branch team members, and leveraging digital self-service tools to enhance the client experience, with adherence to bank policies and regulatory requirements (NMLS, Reg Z). The position requires strong communication and relationship-building skills, knowledge of retail banking products, and the ability to provide proactive, appropriate recommendations to meet customer goals.
Required Qualifications
- High school diploma or equivalent
- Four to five years of customer service experience
- Four to five years of sales experience
- NMLS registration or willingness to pursue as required by role
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