Client Relationship Consultant 2 (Banker) Pine City, MN (40 hours)
$41,600–$47,840 year
On-sitePine City, Minnesota, United States
EXPIREDPine City, Minnesota, United StatesOn-siteFull Time$41,600–$47,840 yearHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Greet clients and process basic transactions while assessing banking needs and recommending deposit and loan solutions. Build relationships through proactive outreach and follow-up, engaging customers via in-person, appointment, and virtual channels. Open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on emerging digital products and self-service technologies to optimize the client experience. Maintain a working knowledge of consumer and business banking products to deliver operational excellence and accuracy.
Required Qualifications
- High school diploma or equivalent
- Minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training
- National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
- Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
Desired Qualifications
- Proven ability to build and foster relationships with clients through proactive outreach and follow up
- Ability to effectively engage and communicate with clients
- Thorough knowledge of applicable bank and branch policies, procedures and support systems
- Proven customer service and interpersonal skills
- Experience with using and demonstrating digital products and self-service technologies
- Ability to explore and identify a customer's true needs while leveraging a digital first mindset
- Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively
- Experience in the financial services industry
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