Client Relationship Consultant 2 (Banker) Lebanon KY
$41,600–$47,840 year
On-site · Lebanon, Kentucky, United States
Job Summary
Client Relationship Consultants engage customers through in-person, appointment, and virtual channels to provide tailored financial guidance. Responsibilities include assessing banking needs, educating clients on deposit and loan products, opening consumer and business accounts, processing service requests, submitting credit applications, and promoting digital self-service solutions. The role emphasizes proactive outreach, relationship-building with clients, collaboration with branch teams, and delivering accurate, compliant banking experiences across multiple channels. Requires knowledge of consumer/business banking products, NMLS registration, ability to demonstrate digital features, and strong customer service skills.
Required Qualifications
- High school diploma or equivalent
- Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training
- NMLS registration and background/credit check requirements
- Knowledge of consumer and business banking products and services
- Ability to educate clients on digital products and self-service technologies
- Excellent customer service and interpersonal skills
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