Client Relationship Consultant 2 (Banker) - Excelsior - San Francisco, CA Bilingual English & Spanish
$51,874–$63,357 year
On-site · San Francisco, California, United States
Job Summary
Client Relationship Consultant 2 at U.S. Bank in San Francisco provides in-person and virtual banking guidance, assists with opening consumer and business accounts, processes service requests, and educates clients on deposit and loan products and digital self-service tools. Builds client relationships through proactive outreach, identifies solutions based on customers’ financial needs, and collaborates with branch teammates to deliver an optimal client experience. Requires business-level Spanish and English proficiency, NMLS registration, and successful completion of background/credit checks. Responsibilities include greeting clients, processing basic transactions, advising on digital products, and guiding customers to appropriate banking solutions.
Required Qualifications
- High school diploma or equivalent
- Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training
- Bilingual ability to read, write, and speak in business-level proficiency of Spanish language and English
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