Client Relationship Consultant 2 (Banker) - Desert Ridge
$42,120–$51,480 year
On-site · Phoenix, Arizona, United States
Job Summary
Client Relationship Consultants build relationships with customers through in-person, appointment, and virtual engagements to provide counsel on banking needs; they assess and process customer information, educate clients on deposit and loan products, open consumer and business accounts, and promote digital self-service tools. The role requires proactive outreach, collaboration with branch teams, and adherence to regulatory requirements including NMLS/S.A.F.E. Act provisions and background/credit checks. Strong customer service, interpersonal skills, and knowledge of bank policies and support systems are essential, as is experience in the financial services industry. The position is based at a U.S. Bank location (Phoenix, AZ) with an in-person work expectation. Short description of duties includes greeting clients, processing basic transactions, recommending solutions aligned with client goals, and leveraging digital products to meet needs.
Required Qualifications
- High school diploma or equivalent
- Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training
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