Client Relations Specialist
$42,203–$52,000 year
On-site · Boston, Massachusetts, United States
Boston, Massachusetts, United StatesOn-siteFull Time$42,203–$52,000 yearMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Oversee onsite print production facility operations, manage staff, ensure on-time delivery of high-quality print projects within budget, maintain billing and equipment uptime, monitor helpdesk tickets, and collaborate with Major Account Managers to support client relationships and site visits.
Required Qualifications
- High school diploma required; Bachelor’s degree preferred
- 2+ years of experience in print production, digital printing, or related industry (strongly preferred)
- Working knowledge of print equipment, production materials, and finishing processes
- Demonstrated leadership and team management skills in a production or service environment
- Strong customer service and client-facing communication skills (in-person and phone)
- Ability to confidently present company capabilities and print solutions to clients
- Highly organized with strong multitasking and time management abilities
- Ability to troubleshoot equipment, software, and workflow issues
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