Client Relations Representative

Greet clients in a professional, friendly manner, check them in and out, and schedule appointments in Shepherd Vet while collecting fees and processing credit card transactions. Prepare necessary forms including new client forms, patient records, consent forms, and estimates before arrival, then discharge patients by reviewing paperwork, making new appointments, and presenting medications and instructions. Maintain veterinary medical records, accounts, and cash drawers by entering charges, setting future reminders, and running end-of-day transactions. Sell over-the-counter veterinary merchandise by explaining products and answering client questions. Requires a high school education, one year of veterinary clinic experience, strong organizational skills, and fluent English proficiency. Located in Houston, this role supports the Veterinary Care Manager and veterinary team in providing patient care and treatment services.