Client Relations
On-siteNew York City, New York, United States or New York, United States
New York City, New York, United States or New York, United StatesOn-sitePart TimeSenior LevelSmall
Part TimeSenior LevelSmall
Job Summary
Check people in, direct them to their classes, and answer general questions to ensure clients feel welcome. Act as a brand ambassador in person and on the phone, clearly communicating the format and benefits of HIT classes to convert inquirers into triers. Handle immediate action needs by working directly with clients while maintaining exceptional interpersonal skills and attention to detail. Manage the flow of people coming in and out of the fitness studio. This role supports business projects outlined by managers for positive, hard-working individuals passionate about fitness and health.
Required Qualifications
- Must have a passion for fitness, exercise, health and familiarity with other fitness boutiques
- Positive and hard-working individuals who are extremely organized, efficient and forward-thinking problem-solvers
- Exceptional interpersonal skills and attention to detail
- College degree completed or senior in college working towards a degree
- Good with people, names and faces
- Proven ability to work directly with the client when immediate action is needed
Desired Qualifications
- Must be able to act as a brand ambassador, in person and on the phone
- Clearly and enthusiastically communicate the format and benefits of our HIT classes
- Convert inquirers into triers
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