Client & Product Success Manager

Act as the primary point of contact for a portfolio of advertising clients and AI tool users; translate performance and product insights into clear, actionable recommendations; run biweekly or monthly client calls; support onboarding and ongoing adoption of the AI ad analysis platform; gather feedback and turn it into insights for internal teams; collaborate with PPC managers, product, and leadership to meet client objectives; track account health and deliverables; maintain CRM and internal tools; requires strong client management, SaaS/product mindset, clear communication, analytical thinking, ownership, tech-savvy with CRM/G Suite/Slack, and familiarity with Amazon Ads. Remote-first role with location preference for Eastern Europe; opportunities for growth across client services and product success.