Client Planning Advisor with German

Client Planning Advisor with German language proficiency responsible for proactive visit planning and booking, coordinating with external delivery teams, and ensuring excellent customer experience through effective scheduling, diary management, and client liaison in a hybrid Warsaw role. Role requires fluent English and German, strong problem-solving and coordination skills, ability to work under pressure, attention to detail, and excellent communication with internal and external stakeholders. Responsibilities include handling inbound/outbound calls to book/reschedule visits, managing diary availability with Service Delivery Managers, using office management tools, and escalating client risks to ensure successful application progression and client satisfaction. BSI emphasizes client-centricity, agility, collaboration, and sustainable impact; this is a full-time hybrid position based in Warsaw, Poland.