Client Performance Manager | Workers Compensation Experience Required | Dedicated Client
$80,000–$85,000 year
On-siteDublin, Ohio, United States
Job Summary
Ensure adherence to client service instructions for Workers Compensation supporting a dedicated client. Monitor client reserves, track performance guarantee agreements, and ensure claims reports are prepared and distributed timely. Identify excessive cost factors, conduct operational audits, and resolve client issues with Quality and Operations staff. Manage internal control report issues, ensure timely payment of vendor bills, and review aging claims for proper file closure. Starting pay ranges from $80K to $85K. This role requires five years of Workers Compensation claims management experience and proficiency in Excel for reporting.
Required Qualifications
- Five (5) years of Workers Compensation claims management
- Understanding of excess and carrier reporting for WC claims
- Strong communication skills
- Knowledge of excel for reporting/tracking purposes
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