Client Partner
RemoteUnited States or US
Job Summary
Manage ongoing engagements with customers throughout the services sale lifecycle, identifying sales and services opportunities for an assigned book of business. Present deployment methodology and develop strategic account plans to meet assigned revenue targets while partnering with internal Sales teams to close new business. Lead discovery workshops to understand client business issues, develop design directions, and build comprehensive Statement of Work documents detailing cost, time, and resources. Act as a trusted advisor to C-level executives and operational personnel, establishing referenceable clients and maintaining partnerships with external organizations engaged in Kinaxis solution deployment.
Required Qualifications
- Bachelor's degree in computer science, process engineering, business, supply chain management or a related field
- Minimum 7 years industry experience in large scale and complex implementations in software consulting services
- Hands on experience developing SOWs to deploy client projects
- Experience ideally in the supply chain management space
- Minimum of 5 years' experience in professional services sales with new customers
- A background in consulting
- Excellent communicator
- Able to gain trust quickly with all levels of customers up to C-suite
- Proven negotiator with a track record of consistently meeting or exceeding revenue targets
- Dynamic and critical thinker
- Ability to understand the intricacies of a deployment and the solution
- Ability to maintain a strategic view of the project and customer needs
- Ability to travel 30-60% of the time domestically
- Ability to travel occasional international
Desired Qualifications
- Kinaxis Maestro/RapidResponse certification in the role of Contributor, Author, or Admin
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