Client Partner
HybridNew York City, New York, United States or New York, United States
Job Summary
Partner with the commercial team to build client visions and turn conversations into signed work, while growing existing accounts by uncovering new value and extending engagements. Own the strategic narrative for each account, aligning delivery teams on critical decisions and ensuring outcomes exceed scope completion. Serve as the senior engagement lead, translating client patterns and emerging technologies into published thought leadership and prototypes that strengthen market visibility. This hybrid role in New York splits time between 50% billable client leadership and 50% commercial growth and practice-building. Success is measured by new revenue, thought leadership visibility, billable utilization, and delivery health. You will leverage daily AI fluency to accelerate research, pitch prototyping, and narrative development across strategy, design, and engineering.
Required Qualifications
- 8+ years in digital consulting, technology services, professional services, or a relevant industry leadership role
- Experience spanning client-facing delivery and commercial, account-growth, or pursuit responsibilities
- A track record of helping close deals and grow accounts
- Comfortable in the room with clients and prospects at all levels of the organization, making the case for an idea, not just a list of capabilities
- Explains things simply — Turns a complicated problem or challenge into something clear, whether you're talking to a CEO or a delivery lead
- Starts with the opportunity — Clarifies what needs to change and what success looks like before reaching for what we sell
- Thinks about the business — Keeps margin, growth, and cost in view, not just the work itself
- Comfortable without a fixed playbook
- Someone exceptional in at least two [capabilities], capable in the others, and hungry for the opportunity to carry more
- Uses AI daily, not as a novelty
- Uses AI-assisted research and account data to prepare stronger client conversations, pitches, QBRs, status updates, and growth discussions
- Turns early thinking into points of view, prototypes, models, or demonstrations that make the vision tangible rather than simply describing it
- Uses AI to accelerate research, develop original perspectives, and create published points of view that strengthen Icreon's position in the market
- Brings AI into daily work across operations, commercial activity, and delivery
- Tests new approaches on real work, keeps what earns its place, and shares useful methods, prototypes, and discoveries with peers and clients
Desired Qualifications
- Broad exposure across industries; depth in one or two verticals, or prior in-house industry experience, is a plus
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