Client Operations Team Member in office 9a-6p PST : Pecos Rd Las Vegas, NV 89120
On-siteLas Vegas, Nevada, United States
Job Summary
Create and maintain patient files with accuracy, ensuring patient name, address, and primary insurance are correct to prevent billing or shipping errors. Review data discrepancies and assign them to appropriate departments, while uploading and labeling additional documentation items. Process verified patient orders to ensure industry-leading delivery times and accurately ship a minimum daily quota of up to 40 orders. Provide routine order status notifications to referring facilities and answer phone calls quickly in a professional, courteous manner. Reach and maintain a minimum upload standard of 135 per day within 30 days. Work Monday through Friday, 9a-6p PST, in a close-knit, casual environment at Pecos Rd Las Vegas, NV.
Required Qualifications
- High School Diploma or equivalent
- Minimum 6 months in a customer focused/customer service environment
- General office skills; typing, filing and answering phones
- Ability to handle fast paced environment and multi task
- Working knowledge of Microsoft Office and Microsoft Outlook
- Good communication skills, both verbal and written
Desired Qualifications
- Associates or Bachelor degree preferred
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