Client Operations Specialist
$45,000–$55,000 year
HybridMinneapolis, Minnesota, United States
Job Summary
Own recurring operational processes, coordinate deadlines, and maintain project timelines across multiple workstreams. Verify financial documentation, budgets, and invoices for accuracy before client submission, while tracking hours and maintaining accurate records. Provide administrative support for account leadership by coordinating travel, meeting logistics, and follow-up communications. Proofread client-facing presentations and reports to ensure accuracy and consistency, ensuring alignment between requirements and approved budgets. This role requires exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Required Qualifications
- Experience supporting complex client accounts, programs or business operations
- Experience coordinating financial, compliance or reporting-related processes
- Exceptional organizational skills with meticulous attention to detail and follow through
- Experience working with budgets, invoicing processes or financial documentation
- Experience managing project timelines, coordinating multiple stakeholders and driving work to completion
- Ability to manage multiple priorities and deadlines simultaneously
- Strong written communication and proofreading skills
- Demonstrated ability to work independently and exercise sound judgment
- Comfortable interacting directly with clients and senior executives
- Advanced Microsoft Office proficiency
- Strong Excel skills
- PowerPoint formatting and production experience
- Experience working with shared document platforms (SharePoint of similar)
- Document management and version control experience
- Experience leveraging AI tools
Desired Qualifications
- Proactive and resourceful
- Highly organized
- Strong follow-through
- Comfortable managing ambiguity
- Service-oriented mindset
- Collaborative and team-focused
- Dependable and accountable
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