Client Onboarding & Lending Analyst
On-siteMaroúsi, Attica, Greece
Maroúsi, Attica, GreeceOn-siteFull TimeBachelors DegreeMedium
Full TimeBachelors DegreeMedium
Job Summary
Execute client onboarding activities, perform quality checks on identity verification, and conduct manual legalization investigations to ensure compliance. Collect and validate customer data, verify contract documentation, and support loan application processes while managing case escalations within SLA. Maintain up-to-date customer records through ongoing reviews and participate in data quality controls and reporting. Leverage AI tools for investigations and resolve missing information to ensure accuracy and regulatory adherence across all case types.
Required Qualifications
- Bachelor's degree in Business, Finance, Law, or a related field
- At least 1–2 years of experience in client onboarding, compliance operations, or a related role
- Experience with CRM or case management systems
- High attention to detail, strong documentation habits, and a process-oriented mindset
- Ability to manage multiple concurrent cases while maintaining accuracy and meeting SLAs
- Excellent command of both Greek and English, written and verbal
Desired Qualifications
- Microsoft Dynamics 365
- Proficiency in AI tools (e.g. Custom GPTs, ChatGPT) for investigations and the ability to critically apply outputs
- experience with Dynamics 365, Power BI, and SharePoint
- additional languages
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.