Client Manager
$62,400–$62,400 year
On-siteGurugram, Haryana, India
Job Summary
Build and nurture relationships with assigned accounts, ensuring client satisfaction and driving expansion across all solution areas. Analyze client situations, plan strategically, and navigate geographies to drive sales engagement while meeting quota targets. Manage and grow relationships by leveraging strategic thinking, coordinating with the global network to deliver exceptional experiences, and utilizing Salesforce.com to track accounts, opportunities, and forecasts. Address client issues as the first point of contact, transform needs into actionable solutions, and develop account strategies to minimize churn and maximize retention.
Required Qualifications
- Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements
- Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth
- Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends
- Ability to identify and advance opportunities at assigned clients and prospects
- Extensive experience in global partner management and sales environments, with a focus on business development
- Proficiency in using Salesforce.com or other CrM platforms
- Capability to drive alignment to a common vision across multiple stakeholders
- A collaborative mindset and the ability to adapt communication styles for diverse audiences
- Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals
- A bachelor's degree or equivalent in business or a sales-related field
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