Client Liaison Coordinator
On-site · Hawthorn, Victoria, Australia
Job Summary
Client Liaison Coordinator role at Luxe Care (two positions in Hawthorn, VIC): act as first point of contact for clients living at home, respond to client queries, coordinate information on services, liaise with clients to ensure high level of care, provide administrative support to Care Managers, and contribute to process improvements. Requires strong customer service, attention to detail, professional communication, and proficiency with Microsoft Office; mandatory Australian checks (NDIS Worker Screening, NDIS Orientation, WWCC). In-person office-based role with full-time (Mon-Fri) and part-time weekend shifts available.
Required Qualifications
- Previous experience in an administrative or customer service related role
- Proficient with Microsoft Office suite
- The right to work in Australia (Full working rights)
- NDIS Worker Screening Check (Mandatory)
- NDIS Worker Orientation Completion Certificate (Mandatory)
- Working with Children's Check (WWCC) - (Mandatory)
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