Client Hapiness Managers
On-siteHilversum, North Holland, The Netherlands
Hilversum, North Holland, The NetherlandsOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Manage customer journeys and configure ZOHO CRM, integrations, and training for clients while overseeing proprietary tools like MeetingRadar and Exact Online for ZOHO CRM. Act as a trusted commercial partner to leadership, guiding sales teams on CRM strategy and ensuring data quality and system efficiency. Lead low-code app development and backend maintenance, leveraging spreadsheet skills and a strong track record in marketing and sales automation. Operate as a freelancer with a one-week onboarding and ZOHO CRM certification training, supported by a network of leads from existing and new clients.
Required Qualifications
- Stevig track record op het gebied van marketing en sales
- Digitale talenten
- Spreadsheet expertise
- Experience as a 'GO-TO' person within a sales team for CRM
- Ability to manage software and back-end websites in detail
- Being a trusted conversation partner for commercial management
- Being a self-employed entrepreneur or aspiring self-employed entrepreneur
Desired Qualifications
- ZOHO CRM certification
- ZOHO CRM configuration experience
- ZOHO integrations experience
- ZOHO training experience
- ZOHO CRM consulting experience
- Experience with ZOHO Apps
- Experience with MeetingRadar
- Experience with Exact Online
- Experience with ZOHO CRM certification process
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