Client Facing Tax Services Consultant (Payroll) - Remote
$75,005–$81,994 year
RemoteUnited States
Job Summary
Monitor client portfolios and HCM systems for actionable items, delivering proactive status updates and managing expectations with C-suite leadership. Register and maintain state and local payroll tax accounts, including activations, deactivations, and portal enrollments. Resolve payroll tax notices by filing returns, researching issues, securing abatements, and coordinating payments. Conduct audits to validate account numbers and filing frequencies, ensuring agency records align with the HCM system. Support mergers, acquisitions, and entity changes by coordinating new registrations and reporting compliance updates. Track billable time daily to maintain an 85% annual utilization rate.
Required Qualifications
- 4+ years of payroll tax compliance experience (registrations, notice resolution, audits)
- Strong understanding of state, and local payroll tax rules and filing calendars, and stays current as regulations change
- Client-facing experience with HR and executive leadership
- Proven ability to manage multiple client accounts and competing deadlines with strong organizational skills, collaboration efforts, and critical thinking
- Experience with one or more payroll platforms (ADP, UKG, Paylocity, Dayforce etc.) and with state payroll tax agency portals
- Basic to Intermediate Excel Skills (pivots, v-lookups)
Desired Qualifications
- Prior experience in a multi-client services environment
- Experience with ticketing/shared inbox tools and queue management
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