Client Experience Representative
On-site · Dallas, Texas, United States
Dallas, Texas, United StatesOn-siteFull TimeEntry LevelNot SpecifiedFINTECHUnknown
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown
Industry
FINTECH
Job Summary
Provide primary phone, email, and chat support for freight factoring and payment platform clients; engage in meaningful conversations to resolve inquiries; train and support clients on web portals and processes; onboard carriers; manage accounts with attention to service quality and deadlines; maintain confidentiality; bilingual Spanish a plus.
Required Qualifications
- Higher education degree or equivalent customer service experience (1-2 years) in a high-volume, professional environment.
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