Client Experience Office Coordinator

Client Experience Office Coordinator in Needham, MA, on-site role overseeing front-office activities: serve as first point of contact, triage client needs, field calls from current and prospective clients, handle proposal production and contract initiation, process employee time sheets, maintain databases/spreadsheets, order and manage office supplies, manage invoicing and accounts receivable, maintain files, and support onboarding of new hires. Requires strong telephone and communication skills, proficiency with Microsoft Outlook, Word, and Excel, ability to meet deadlines, high attention to detail, exceptional organization, and experience with CRM and SAP systems; prior experience in landscape and construction office environments is preferred.