Client Experience Leader, Commercial Risk-Insurance Advisory Solutions
$80,000–$120,000 year
Remote · United States or US
EXPIREDUnited States or USRemoteFull Time$80,000–$120,000 yearSenior LevelLicense Or CertificationUnknown
Type
Full Time
Level
Senior Level
Education
License Or Certification
Company size
Unknown
Job Summary
Lead and mentor a team in delivering exceptional client service within the insurance brokerage sector; responsible for client segmentation strategy, enhancing client experience, and achieving retention goals.
Required Qualifications
- Minimum 5 years of related experience in a service industry and in a leadership capacity
- Maintains all licenses as required by the State Department of Insurance to provide consultation and solutions in states where the firm functions
Desired Qualifications
- Experience with Agency Management System and/or other CRM-related software
- Possesses excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to learn any other appropriate program or software system used by the firm as necessary
Additional Requirements
- The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site.
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