Client Experience Associate

Client Experience Associate at PNC based in Roswell, GA. Delivers a unique customer experience to improve financial wellbeing, educates customers on options for managing financial transactions using technology, identifies banking opportunities, and supports proactive sales through lobby engagement and referrals to branch staff. Role emphasizes customer focus, loyalty building, and adherence to policies while ensuring accurate branch operations. Requires ability to engage customers, educate on products, and leverage a defined sales process within an in-office branch environment.