Client Experience Associate - Cochrans Crossing

Deliver a unique customer experience aimed at improving financial wellbeing and creating loyalty while increasing share of wallet. Process a variety of customer interactions, educate customers on alternatives, and identify banking opportunities during conversations to make appropriate referrals. Perform lobby engagement activities to connect with customers, apply product knowledge to solve problems, and ensure teller and branch daily operations are completed efficiently and accurately. Adhere to all policies and procedures while supporting proactive sales conversations through internal and outbound interactions. Bilingual Spanish preferred; based in The Woodlands, TX at the Cochran's Crossing branch.