Client Engagement Manager
$90,900–$169,400 year
HybridSchaumburg, Illinois, United States
Job Summary
Lead sales intake and follow-up activities while supporting the Client Engagement Director in refining sales strategies and coaching the team. Maintain strong data integrity and coordinate communication between internal teams and clients to ensure consistent execution and measurable value. Balance strategic leadership with hands-on execution by improving processes that create a smooth experience for producers and clients. Requires 5+ years of experience in HR Consulting and sales leadership roles, with a focus on strategic, operational, and day-to-day human resources management. This role sits on the HR Consulting Center of Excellence team, contributing to a results-driven environment recognized as a top workplace.
Required Qualifications
- 5+ years of experience working with professional services clients
- 5+ years of experience in HR Consulting
- 5+ years expertise in strategic, operational, and day-to-day human resources management functions
- Proven track record of success in inside sales, with a minimum of 5 years of experience in sales leadership roles
- Continuously evaluating and refining sales processes to improve efficiency, effectiveness, and overall client experience
- Strong strategic thinking and analytical skills, with the ability to make data-driven decisions
- Leading sales intake and follow-up processes, setting clear expectations with producers, service teams, clients, and HR Consulting team members
Desired Qualifications
- Bachelor's degree in business, marketing, or a related field
- Proficiency using CRM software and sales analytics tools
- Proficient in Excel or SmartSheet
- Exceptional interpersonal skills, with the ability to build and maintain strong client relationships
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