Client Engagement Manager - C&M - Manufacturing Innovation - UK
HybridMelbourn, England, United Kingdom
Job Summary
Qualify and incubate new, undeveloped, or dormant accounts into significant revenue-generating clients with long-lasting relationships. Access and penetrate existing accounts where Manufacturing and Supply Chain services are less known, working with account teams to create named leads managed in the CRM platform. Identify and initiate contact with decision-makers in CPG, industrial processing, and high-growth manufacturing businesses focused on innovation, operations, and supply chain. Lead the qualification of early opportunities and manage the early stages of the sales pipeline to underpin revenue targets. Cultivate relationships until they are ready for Subject Matter Experts and structured bid pursuit. Develop and maintain client engagement plans to map existing relationships and grow new connections with senior prospective clients. This role requires a relentless attitude aligned with front-end sales activation and quarterly target attainment. Candidates must operate across Consumer Products and Industrial Systems sectors with an extensive industry network.
Required Qualifications
- Extensive network in high-volume manufacturing companies across Consumer Products, Food and Beverage, and Industrial Systems
- Experience in front-end business development, with a strong track record of identifying and opening up opportunities, driving business growth, and building trusted client relationships
- Track record of developing and implementing a structured approach to sales that takes into account the changing needs of the consumer industry and the competitive landscape
- Understanding of the industry, including the current regulatory environment, policies, and trends
- Experience creating opportunities and selling consultancy services within the Consumer Products and packaged goods, and Industrial Products and processes sectors
- Experience and understanding of the development process for manufacturing innovation and internal transformation initiatives
- Individuals must be credible when talking to potential clients
- Must be able to demonstrate a sound understanding of industry needs, trends, and changes
- Must be able to build trust, rapport, and conviction with prospective clients
- Must combine confidence, market understanding, and PA's strengths
- Must epitomise professionalism, positivity, and an approachable manner
- Candidates' sales approach should be aligned to PA's premium services and FTSE 250, or similar, clients
- Must have an existing network they can tap into for outreach as a source of potential work for PA
- Must have a relentless attitude aligned with the ebbs and flows of truly front-end sales activation
- Must be a people person who wants to make real human connections
- Must have a personal work ethic driven by the attainment of realistic and stretch sales goals
- Must be able to plan, execute, and manage conversations on a daily basis
- Must have the flexibility and understanding that pivots are needed
- Must understand that failure to connect with clients is a reality
- Must be able to qualify and incubate new, undeveloped, or dormant accounts into significant revenue-generating clients with long-lasting relationships
- Must be able to access and penetrate existing accounts where PA's Manufacturing and Supply Chain services are less well known
- Must be able to develop and maintain client engagement plans to map existing relationships and grow new relationships with senior prospective clients and buyers
- Must be able to create named leads that can be managed through PA's CRM platform
- Must be able to work closely with visionary engineering and supply chain teams to enhance, refine, and make well-established Manufacturing Innovation insights and propositions relevant to clients
- Must be able to work with marketing colleagues to shape market materials that drive further sales
- Must be able to tailor confident presentation materials to help PA's capabilities resonate with specific clients' needs and challenges
- Must be able to continuously monitor and analyse competitor activity within the market and our customers
- Must be able to provide market intelligence and clearly defined customer needs to enhance our in-market positioning
- Must be able to lead the qualification of early opportunities and manage the early stages of our sales processes within our CRM tool and sales network
- Must be able to lead and progress a qualified sales pipeline that underpins revenue and profit targets within agreed focus areas and market sectors
- Must be able to cultivate relationships and opportunities until they are ready for Subject Matter Experts and a more structured bid pursuit process
- Must be able to reach out to SMEs across the wider PA network and introduce them to clients
- Must be able to form part of PA's global CEM network
- Must be able to deliver Business Growth by mastering focus-area value propositions and transitioning opportunities to senior Consultants, Directors, and Partners
- Must be able to execute the required number of discovery calls and meaningful engagements
- Must be able to constantly build, nurturing, and maintaining strong relationships with potential clients
- Must be able to manage their own pipeline, including quarterly target setting and reporting
- Must be able to develop sales and business development skills within the broader Consultant ranks
- Must be able to own the craft of sales and business development
- Must be able to develop a best-in-class playbook to deliver against commercial processes
- Must be able to operate across the early stages of our sales pipeline to develop manufacturing process, production, and supply chain opportunities
- Must be able to identify, qualify, and accelerate exciting manufacturing innovation opportunities
- Must be able to help connect our clients' biggest manufacturing challenges with PA's capabilities
- Must be able to drive otherwise undiscovered sales opportunities
- Must be able to leverage your established industry network across Consumer Products and packaged goods, Industrial Products and processes, and manufacturing start-ups
- Must be able to spark conversations with key decision-makers
- Must be able to open doors for collaborative projects and strategic growth
- Must be able to become a trusted advisor and gateway into PA's broader capabilities
- Must be able to enhance, refine, and make established Manufacturing Innovation insights and propositions relevant to clients
- Must be able to work closely with engineering and supply chain teams
- Must be able to work with marketing colleagues to shape market materials that drive further sales
- Must be able to help PA pursue industry recognition within targeted sectors
- Must be able to tailor confident presentation materials to help PA's capabilities resonate with specific clients' needs and challenges
- Must be able to continuously monitor and analyse competitor activity within the market and our customers
- Must be able to provide market intelligence and clearly defined customer needs to enhance our in-market positioning
- Must be able to lead the qualification of early opportunities and manage the early stages of our sales processes within our CRM tool and sales network
- Must be able to lead and progress a qualified sales pipeline that underpins revenue and profit targets within agreed focus areas and market sectors
- Must be able to cultivate relationships and opportunities until they are ready for Subject Matter Experts and a more structured bid pursuit process
- Must be able to reach out to SMEs across the wider PA network and introduce them to clients
- Must be able to form part of PA's global CEM network
- Must be able to deliver Business Growth – master our focus-area value propositions and transition opportunities to our senior Consultants, Directors, and Partners
- Must be able to Build & Maintain Great Relationships – execute the required number of discovery calls and meaningful engagements
- Must be able to Develop Insight & Innovation – take track record and content from others and make it relevant to clients
- Must be able to Managing & Developing Myself & Others – manage their own pipeline, including quarterly target setting and reporting
- Must be able to Develop Technical & Craft Excellence – own the craft of sales and business development
- Must be able to develop a best-in-class playbook to deliver against this
- Must be able to operate across the early stages of our sales pipeline to develop manufacturing process, production, and supply chain opportunities
- Must be able to identify, qualify, and accelerate exciting manufacturing innovation opportunities
- Must be able to help connect our clients' biggest manufacturing challenges with PA's capabilities
- Must be able to drive otherwise undiscovered sales opportunities
- Must be able to leverage your established industry network across Consumer Products and packaged goods, Industrial Products and processes, and manufacturing start-ups
- Must be able to spark conversations with key decision-makers
- Must be able to open doors for collaborative projects and strategic growth
- Must be able to become a trusted advisor and gateway into PA's broader capabilities
- Must be able to enhance, refine, and make established Manufacturing Innovation insights and propositions relevant to clients
- Must be able to work closely with engineering and supply chain teams
- Must be able to work with marketing colleagues to shape market materials that drive further sales
- Must be able to help PA pursue industry recognition within targeted sectors
- Must be able to tailor confident presentation materials to help PA's capabilities resonate with specific clients' needs and challenges
- Must be able to continuously monitor and analyse competitor activity within the market and our customers
- Must be able to provide market intelligence and clearly defined customer needs to enhance our in-market positioning
- Must be able to lead the qualification of early opportunities and manage the early stages of our sales processes within our CRM tool and sales network
- Must be able to lead and progress a qualified sales pipeline that underpins revenue and profit targets within agreed focus areas and market sectors
- Must be able to cultivate relationships and opportunities until they are ready for Subject Matter Experts and a more structured bid pursuit process
- Must be able to reach out to SMEs across the wider PA network and introduce them to clients
- Must be able to form part of PA's global CEM network
- Must be able to deliver Business Growth by mastering focus-area value propositions and transitioning opportunities to senior Consultants, Directors, and Partners
- Must be able to execute the required number of discovery calls and meaningful engagements
- Must be able to constantly build, nurturing, and maintaining strong relationships with potential clients
- Must be able to manage their own pipeline, including quarterly target setting and reporting
- Must be able to develop sales and business development skills within the broader Consultant ranks
- Must be able to own the craft of sales and business development
- Must be able to develop a best-in-class playbook to deliver against commercial processes
- Must be able to operate across the early stages of our sales pipeline to develop manufacturing process, production, and supply chain opportunities
- Must be able to identify, qualify, and accelerate exciting manufacturing innovation opportunities
- Must be able to help connect our clients' biggest manufacturing challenges with PA's capabilities
- Must be able to drive otherwise undiscovered sales opportunities
- Must be able to leverage your established industry network across Consumer Products and packaged goods, Industrial Products and processes, and manufacturing start-ups
- Must be able to spark conversations with key decision-makers
- Must be able to open doors for collaborative projects and strategic growth
- Must be able to become a trusted advisor and gateway into PA's broader capabilities
- Must be able to enhance, refine, and make established Manufacturing Innovation insights and propositions relevant to clients
- Must be able to work closely with engineering and supply chain teams
- Must be able to work with marketing colleagues to shape market materials that drive further sales
- Must be able to help PA pursue industry recognition within targeted sectors
- Must be able to tailor confident presentation materials to help PA's capabilities resonate with specific clients' needs and challenges
- Must be able to continuously monitor and analyse competitor activity within the market and our customers
- Must be able to provide market intelligence and clearly defined customer needs to enhance our in-market positioning
- Must be able to lead the qualification of early opportunities and manage the early stages of our sales processes within our CRM tool and sales network
- Must be able to lead and progress a qualified sales pipeline that underpins revenue and profit targets within agreed focus areas and market sectors
- Must be able to cultivate relationships and opportunities until they are ready for Subject Matter Experts and a more structured bid pursuit process
- Must be able to reach out to SMEs across the wider PA network and introduce them to clients
- Must be able to form part of PA's global CEM network
- Must be able to deliver Business Growth by mastering focus-area value propositions and transitioning opportunities to senior Consultants, Directors, and Partners
- Must be able to Build & Maintain Great Relationships – execute the required number of discovery calls and meaningful engagements
- Must be able to Develop Insight & Innovation – take track record and content from others and make it relevant to clients
- Must be able to Managing & Developing Myself & Others – manage their own pipeline, including quarterly target setting and reporting
- Must be able to Develop Technical & Craft Excellence – own the craft of sales and business development
- Must be able to develop a best-in-class playbook to deliver against this
- Must be able to operate across the early stages of our sales pipeline to develop manufacturing process, production, and supply chain opportunities
- Must be able to identify, qualify, and accelerate exciting manufacturing innovation opportunities
- Must be able to help connect our clients' biggest manufacturing challenges with PA's capabilities
- Must be able to drive otherwise undiscovered sales opportunities
- Must be able to leverage your established industry network across Consumer Products and packaged goods, Industrial Products and processes, and manufacturing start-ups
- Must be able to spark conversations with key decision-makers
- Must be able to open doors for collaborative projects and strategic growth
- Must be able to become a trusted advisor and gateway into PA's broader capabilities
- Must be able to enhance, refine, and make established Manufacturing Innovation insights and propositions relevant to clients
- Must be able to work closely with engineering and supply chain teams
- Must be able to work with marketing colleagues to shape market materials that drive further sales
- Must be able to help PA pursue industry recognition within targeted sectors
- Must be able to tailor confident presentation materials to help PA's capabilities resonate with specific clients' needs and challenges
- Must be able to continuously monitor and analyse competitor activity within the market and our customers
- Must be able to provide market intelligence and clearly defined customer needs to enhance our in-market positioning
- Must be able to lead the qualification of early opportunities and manage the early stages of our sales processes within our CRM tool and sales network
- Must be able to lead and progress a qualified sales pipeline that underpins revenue and profit targets within agreed focus areas and market sectors
- Must be able to cultivate relationships and opportunities until they are ready for Subject Matter Experts and a more structured bid pursuit process
- Must be able to reach out to SMEs across the wider PA network and introduce them to clients
- Must be able to form part of PA's global CEM network
- Must be able to deliver Business Growth by mastering focus-area value propositions and transitioning opportunities to senior Consultants, Directors, and Partners
- Must be able to Build & Maintain Great Relationships – execute the required number of discovery calls and meaningful engagements
- Must be able to Develop Insight & Innovation – take track record and content from others and make it relevant to clients
- Must be able to Managing & Developing Myself & Others – manage their own pipeline, including quarterly target setting and reporting
- Must be able to Develop Technical & Craft Excellence – own the craft of sales and business development
- Must be able to develop a best-in-class playbook to deliver against this
- Must be able to operate across the early stages of our sales pipeline to develop manufacturing process, production, and supply chain opportunities
- Must be able to identify, qualify, and accelerate exciting manufacturing innovation opportunities
- Must be able to help connect our clients' biggest manufacturing challenges with PA's capabilities
- Must be able to drive otherwise undiscovered sales opportunities
- Must be able to leverage your established industry network across Consumer Products and packaged goods, Industrial Products and processes, and manufacturing start-ups
- Must be able to spark conversations with key decision-makers
- Must be able to open doors for collaborative projects and strategic growth
- Must be able to become a trusted advisor and gateway into PA's broader capabilities
- Must be able to enhance, refine, and make established Manufacturing Innovation insights and propositions relevant to clients
- Must be able to work closely with engineering and supply chain teams
- Must be able to work with marketing colleagues to shape market materials that drive further sales
- Must be able to help PA pursue industry recognition within targeted sectors
- Must be able to tailor confident presentation materials to help PA's capabilities resonate with specific clients' needs and challenges
- Must be able to continuously monitor and analyse competitor activity within the market and our customers
- Must be able to provide market intelligence and clearly defined customer needs to enhance our in-market positioning
- Must be able to lead the qualification of early opportunities and manage the early stages of our sales processes within our CRM tool and sales network
- Must be able to lead and progress a qualified sales pipeline that underpins revenue and profit targets within agreed focus areas and market sectors
- Must be able to cultivate relationships and opportunities until they are ready for Subject Matter Experts and a more structured bid pursuit process
- Must be able to reach out to SMEs across the wider PA network and introduce them to clients
- Must be able to form part of PA's global CEM network
- Must be able to deliver Business Growth by mastering focus-area value propositions and transitioning opportunities to senior Consultants, Directors, and Partners
- Must be able to Build & Maintain Great Relationships – execute the required number of discovery calls and meaningful engagements
- Must be able to Develop Insight & Innovation – take track record and content from others and make it relevant to clients
- Must be able to Managing & Developing Myself & Others – manage their own pipeline, including quarterly target setting and reporting
- Must be able to Develop Technical & Craft Excellence – own the craft of sales and business development
- Must be able to develop a best-in-class playbook to deliver against this
- Must be able to operate across the early stages of our sales pipeline to develop manufacturing process, production, and supply chain opportunities
- Must be able to identify, qualify, and accelerate exciting manufacturing innovation opportunities
- Must be able to help connect our clients' biggest manufacturing challenges with PA's capabilities
- Must be able to drive otherwise undiscovered sales opportunities
- Must be able to leverage your established industry network across Consumer Products and packaged goods, Industrial Products and processes, and manufacturing start-ups
- Must be able to spark conversations with key decision-makers
- Must be able to open doors for collaborative projects and strategic growth
- Must be able to become a trusted advisor and gateway into PA's broader capabilities
- Must be able to enhance, refine, and make established Manufacturing Innovation insights and propositions relevant to clients
- Must be able to work closely with engineering and supply chain teams
- Must be able to work with marketing colleagues to shape market materials that drive further sales
- Must be able to help PA pursue industry recognition within targeted sectors
- Must be able to tailor confident presentation materials to help PA's capabilities resonate with specific clients' needs and challenges
- Must be able to continuously monitor and analyse competitor activity within the market and our customers
- Must be able to provide market intelligence and clearly defined customer needs to enhance our in-market positioning
- Must be able to lead the qualification of early opportunities and manage the early stages of our sales processes within our CRM tool and sales network
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