Client Director
$125,000–$175,000 year
Hybrid · Toronto, Ontario, Canada
Job Summary
The Client Director will manage a portfolio of 20–25 strategic accounts while driving client satisfaction, retention, and revenue growth. Responsibilities include developing deep client knowledge, creating and executing strategic account plans, identifying sales opportunities, leading RFP responses, ensuring seamless sales to delivery transitions, and managing account reporting using CRM tools. Ideal candidates will have over 10 years of enterprise account management experience in cybersecurity, a strong sales background, exceptional communication skills, and a proven track record in meeting revenue targets.
Required Qualifications
- 10+ years in enterprise account management or quota-carrying sales roles in cybersecurity, managed services (MDR/MSSP/MSP), or IT services
- Proven track record meeting/exceeding quotas for complex XaaS or managed security solutions
- Strong technical understanding of SOC operations, SIEM/MDR architectures, cybersecurity frameworks, and AI use cases
- Demonstrates ability to engage and influence C-suite stakeholders in enterprise organizations
- Experience leading full sales cycles including discovery, demos, PoCs, and multi-year contract negotiations
- Exceptional communication, negotiation, and presentation skills
- Proficiency with CRM tools (Microsoft Dynamics preferred) for forecasting and pipeline management
- Eligible for Government of Canada Reliability Status or higher
Desired Qualifications
- Bachelor’s degree in business, IT, Computer Science, or related field
- MBA is an asset
- Cybersecurity certifications (CISSP, CISM, CISA, GCIH, or equivalent)
- Experience with AI agent solutions and emerging technology offerings
Additional Requirements
- Eligible for Government of Canada Reliability Status or higher
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