Client Delivery Leader
$3,000,000–$3,000,000 year
On-siteColumbus, Ohio, United States
Job Summary
Drive strategic expansion by partnering with client executives to identify pain points, architect solutions, and organically scale partnerships year-over-year. Lead the full opportunity lifecycle from discovery to financial margin analysis while managing budgets up to $3M+. Direct large-scale onsite teams of software engineers and QA specialists, acting as Scrum Master or Project Manager to implement agile processes and guarantee successful releases. Build trusted-advisor relationships across multi-disciplinary client teams to break down communication silos and navigate complex consulting problems. Operate as the onsite anchor in Columbus, OH, requiring five days of onsite visits weekly.
Required Qualifications
- 8–10+ years of blended experience in IT Business Analysis, Project/Program Management, and Account Management
- Bachelor's degree in Business Administration, IT, or a closely related field
- Must be based in Columbus, Ohio for full-time onsite immersion with the client
- Must be able to travel 5 days a week to client sites
Desired Qualifications
- A background leading consulting or digital product delivery teams
- Demonstrated success in doubling client partnerships (100% YoY growth)
- Managing massive multi-team, multi-project accounts
- Deep mastery of Agile principles, Scrum frameworks, and modern tracking tools (e.g., Jira, Trello, SharePoint)
- Strong capability in Microsoft Excel for tracking team velocity, project KPIs, budget allocations, and margin analyses
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