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JPMorgan Chase1 month ago

Client Central - Product Manager, Vice President

On-site · Columbus, Ohio, United States

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Enterprise
Industry
Financial Services

Job Summary

Lead end-to-end product life cycle for the Branch Network – Client Central, shaping product strategy and backlog to deliver customer value. Own discovery, market research, and the roadmap; translate customer insights into prioritized product decisions. Partner with engineering, design, data, and go-to-market teams to drive scalable, reliable products and successful launches. Define requirements and acceptance criteria, monitor key success metrics (cost, functionality, risk posture, reliability), and guide post-launch feedback to continuously improve the client experience. Strong analytical, problem-solving, and stakeholder-management skills required; experience translating customer needs into strategic product outcomes and collaborating across a highly matrixed organization.

Required Qualifications

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Demonstrated ability to translate customer needs and research findings into a prioritized roadmap and well-managed backlog
  • Strong analytical and problem-solving skills, with the ability to define, measure, and manage product success metrics (e.g., cost, functionality, risk posture, reliability)
  • Effective communication and stakeholder management skills, with the ability to align cross-functional partners to deliver against product strategy and vision
  • Ability to drive product decisions using data, customer feedback, and lifecycle learnings to improve outcomes and client experiences
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JPMorgan Chase

Client Central - Product Manager, Vice President

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