Client Case Manager
Columbus, Ohio, United StatesOn-siteFull TimeMid LevelAssociates DegreeUnknown
Job Summary
As a Client Case Manager, you will coordinate and implement client services, ensuring seniors receive quality care. Responsibilities include meeting with clients to complete admission paperwork, conducting interviews, scheduling meetings, and developing care plans. You'll assess caregiver performance, address complaints, and maintain confidentiality. This role requires strong organizational skills, professionalism, and a client-focused attitude.
Required Qualifications
- Associate Degree in a health care related field
- Two years of supervisory experience in homecare
- Ability to work independently with minimal direction
- Ability to effectively resolve complaints and incidents
- Maintain positive relationships with clients and referral sources
Desired Qualifications
- Proficiency with Microsoft Office (Word, Excel, and Outlook) applications
- Experience with scheduling systems related to healthcare
- Strong communication skills
- Ability to remain calm in stressful situations
- Demonstrated commitment to client service excellence