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VetCare CanadaPosted 1 month ago

Client Care Specialist (Reception) - Clinique Vétérinaire de la Gatineau

$37,440–$49,920 year

On-siteChelsea, Quebec, Canada

Full TimeMediumHealthcare Services

Job Summary

Greet and check in clients warmly while receiving incoming calls from current and prospective clients. Screen calls, book appointments, take detailed messages, and provide knowledgeable non-medical information. Perform administrative tasks including mail sorting, drafting correspondence, and completing reports. Pay Rate: $18.00 - $24.00. We offer a supportive, collaborative environment with experienced staff, flexible schedules, and a continuing education platform to develop veterinary skills.

Required Qualifications

  • strong communication and interpersonal skills
  • excellent organization
  • multitasking
  • prioritizing
  • empathetic
  • positive
  • professional
  • genuine care and compassion towards clients and their pets
  • respectful in all interactions
  • exceptional customer service
  • friendly and warm manner
  • courteous and caring approach
  • screen calls
  • book appointments
  • take detailed messages
  • provide knowledgeable non-medical information to clients
  • perform a variety of administrative office tasks
  • receiving mail
  • sorting mail
  • distributing mail
  • posting mail
  • drafting memos
  • drafting other correspondence
  • completing reports
  • completing ad-hoc document requests

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