Client Care Representative
On-site · Watervliet, New York, United States
Watervliet, New York, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Handles incoming client calls and assists with supervision and dispatching of scheduled HVAC service and maintenance calls. Maintains professional communication, uses approved greetings/scripts, notifies clients in case of delays, and makes outbound calls to club membership clients to ensure satisfaction with repairs.
Required Qualifications
- High school diploma or equivalent
- Above-average verbal and telephone communication skills
- Good computer software skills
- Prior customer service experience preferred
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