Client Care Representative
Hybrid · Hereford, Maryland, United States
Job Summary
Client Care Representative in Hereford, MD with in-office role; responsibilities include handling calls, scheduling and dispatch coordination, outbound/inbound calls for maintenance services, documenting forms, coordinating with technicians, event planning support, and customer-focused communication. Requires proficiency with Excel/Word/Google, map-reading, call scripting, multi-tasking, and strong interpersonal skills; 20-30 hour typical week with potential overtime; possibility to work remotely during inclement weather. Educational requirement: High School Diploma or equivalent.
Required Qualifications
- High School Diploma or equivalent
- Ability to multi-task
- Strong communication skills
- Proficiency with Microsoft Excel, Word, Google, Emailing
- Ability to read maps
- Outbound and inbound call experience
- Team orientation
- Detail-oriented
- Ability to work under stress
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.