Client Care Representative - Auto Associate
$40,000–$45,000 year
On-siteDuncan, British Columbia, Canada
Job Summary
Build and maintain strong relationships with clients, teammates, and auto dealership partners. Actively promote and sell ICBC and private insurance products to meet and exceed daily, weekly, and monthly sales targets. Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, and debt payments. Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics. Support the branch by handling phone calls, managing administrative tasks, and restocking inventory. This results-focused role requires a self-starter mentality with a strong drive to exceed goals and thrives in a collaborative, high-energy environment.
Required Qualifications
- Self-starter mentality
- Strong drive to exceed performance and sales goals
- Confident, outgoing personality
- Customer-first approach
- Detail-oriented
- Organized
- Ability to multitask under pressure
- Reliable
- Accountable
- Ability to thrive in a collaborative, high-energy environment
- High school diploma or equivalent
- Less than 1 year of relevant experience
Desired Qualifications
- Level 1 Insurance License
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