Client Care Coordinator (Travel)
RemoteGuatemala
Job Summary
Coordinate communication between clients and travel providers to resolve questions and issues. Manage administrative tasks related to booking confirmations, cancellations, and refunds while ensuring all client data and itinerary details remain accurate and up to date. Provide clear, step-by-step assistance to clients regarding travel regulations and policies, and collaborate with the remote team to streamline service processes and improve client satisfaction. This remote position requires strong communication skills, self-motivation, and proficiency with digital tools like Google Workspace and CRMs. Full training is provided, and the role offers competitive travel perks and benefits.
Required Qualifications
- Detail-oriented
- Strong communication skills
- Self-motivated
- Familiarity with digital tools (Google Workspace, CRMs, etc.)
Desired Qualifications
- Interest in the travel industry
- Experience helping others navigate travel complexities
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