Client Care Coordinator (Part-Time)
$39,520–$49,920 year
On-siteBrockville, Ontario, Canada
Job Summary
Manage the customer intake process, coordinate and confirm appointments via phone and in-person engagement, and support clinical screenings and hearing aid repairs. Monitor inventory, assist with billing and invoicing, and maintain the customer database to ensure data accuracy and compliance. Drive store performance through proactive outbound calling to potential and existing customers, while partnering with the clinical team on marketing efforts and preparing appointments for the sale of hearing aid accessories. This part-time, permanent role works onsite in a Brockville, ON clinic Monday through Friday, 8:30 am to 5:00 pm, four days per week.
Required Qualifications
- High school diploma or equivalent
- 2+ years of administrative experience, preferably in a medical setting
- 2+ years of experience in a front desk or reception capacity
Desired Qualifications
- 2+ years of appointment management experience
- Previous experience working within a healthcare setting
- Adaptable, detail-oriented, and self-motivated to help achieve revenue goals
- Proficiency in Microsoft Office and Windows
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