Client Care Coordinator

Client Care Coordinator & Office Manager role for Mister Sparky in Waldwick, NJ. Responsibilities include handling inbound client calls, coordinating service scheduling, dispatching, maintaining accurate customer records, and supporting day-to-day office operations to ensure a smooth customer experience from first contact to job completion. You will organize workflow, support technicians, and help drive revenue through effective scheduling and customer follow-up. Ideal candidate has strong communication, comfort with scheduling software/CRM, and customer service experience; dispatch or scheduling experience is a plus. Must have high school diploma or equivalent. Proficiency with computers, scheduling software, and Microsoft Office/Google tools is expected, with a professional phone presence and ability to stay calm in a fast-paced environment.