Client Care Coordinator
$63,000–$68,000 year
On-site · Lexington, Massachusetts, United States
Job Summary
Assist Client Service Supervisor in ensuring compliance with quality and operational standards; schedule staff and improve client/patient scheduling for home care services; document job orders, receive referrals and assist with staffing orders; manage employee files, verify credentials and certifications, conduct background checks; verify client insurance and manage authorizations and assist with office functions. Requires a Bachelor's degree or higher, plus 2 years of healthcare or 1 year of Case Management experience; familiarity with state and federal home care standards and regulations; strong verbal and written communication, organization, and computer skills.
Required Qualifications
- Bachelor's degree or higher
- Minimum of 2 years of experience in healthcare or 1 year of Case Management experience
- Understanding of state and federal home care standards and regulations
- Excellent oral and written communication skills with non-clinical staff
- Strong organizational skills, attention to detail and computer applications proficiency
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