Client Care Assistant
On-site · Wigan, England, United Kingdom
Job Summary
Client Care Assistant at Medivet serves as the first point of contact for clients, carrying out reception duties, greeting clients on arrival, updating records, triaging emergency appointments, managing the practice diary to optimise appointment availability, answering client calls, managing messages, ensuring online booking slots are available, and processing repeat prescription orders. The role involves collaborating within a supportive veterinary team to deliver high-quality client-facing care and support across a veterinary practice.
Required Qualifications
- experience of using online appointment booking systems
- reception skills
- good numeracy skills
- team player
- flexible and willing to learn
- previous veterinary receptionist experience (desirable)
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