Client Care Assistant
On-siteEpsom, England, United Kingdom or Sutton Greater London, England, United Kingdom
Job Summary
Greet clients on arrival, update records, and triage emergency appointments by contacting clients and rearranging schedules as needed. Manage the practice diary to optimize appointment availability, answer phone calls, handle messages, and process repeat prescription orders. Ensure online booking slots are available while collaborating within the team. This role requires excellent reception skills, numeracy, and experience with appointment systems, with previous veterinary receptionist experience desirable. Join Medivet as we grow, supporting a family of veterinary professionals dedicated to providing the best care for every pet.
Required Qualifications
- You're skilled at providing exceptional client facing care
- excellent reception skills
- good numeracy skills
- experience of using online appointment booking systems
- able to prioritise
- can remain calm under pressure
- flexible
- willing to learn
Desired Qualifications
- Previous veterinary receptionist experience
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