Client Advocate
$45,760–$45,760 year
On-site · Lakewood, Colorado, United States
Job Summary
Client Advocate role in Lakewood, CO focusing on guiding clients through options with a consultative approach, documenting information accurately, achieving individual KPIs while contributing to team performance, handling objections with composure, coordinating handoffs between internal teams, and following up to maintain momentum. Requires 2+ years of customer-facing experience in premium service environments, strong listening and relationship-building skills, and the ability to manage high-volume interactions. The role includes a condensed work week, competitive pay, and comprehensive benefits.
Required Qualifications
- 2+ years of full-time, customer-facing experience (hospitality, retail, concierge, sales-adjacent, or premium service environments)
- Track record of hitting goals or performance targets
- Strong active listening and communication skills
- Ability to manage a high volume of interactions without quality loss
- Leadership experience or desire to grow into a leadership role
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