Client Advisor/Senior Client Advisor (KL)
On-siteKuala Lumpur, Kuala Lumpur, Malaysia
Kuala Lumpur, Kuala Lumpur, MalaysiaOn-siteFull TimeSenior LevelSmall
Full TimeSenior LevelSmall
Job Summary
Achieve individual KPIs including sales targets, SPT, UPT, and conversion rate while assisting in daily and weekly sales reporting. Demonstrate active leadership on the selling floor to drive individual and team objectives and be accountable for sales results. Ensure store and stockroom cleanliness, proper product storage, and timely merchandising of new stock. Acquire new clients into the database and develop relationships through regular updates and CRM initiatives. Maintain neat stock rooms with organized transfers to minimize loss. Onboard by May 26th.
Required Qualifications
- At least 1 year relevant experience within the fashion retail industry
- Able to onboard on 26th May
Desired Qualifications
- Caring, authentic trusted Client Advisor: an intuitive sales associate with a passion for style
- A powerful communicator, handling clients with personal care and empathy and putting the client at the centre of every decision
- Courageous with ideas and innovative in your approach, always ready to grow and learn
- Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients
- Being a master at storytelling and at the art of asking engaging questions
- Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients
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