Client Advisor
On-site · Chilliwack, British Columbia, Canada
Job Summary
Proactively engage with clients in-branch and in the community to uncover banking needs, provide help and advice, and identify sales and referral opportunities. Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business. Respond to client-initiated inquiries with a full range of financial transactions, actively listen to understand individual needs, and take ownership of resolving and preventing client banking problems. Cultivate and maintain relationships with RBC partners to capitalize on business opportunities and referrals.
Required Qualifications
- Demonstrated passion for putting clients first in a hands-on, target-driven sales environment
- Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
- Digital literacy across a broad range of devices (smartphones, tablets, laptops)
- Must be able to work all business hours
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