Client Advisor
$49,920–$54,080 year
On-siteToronto, Ontario, Canada
Job Summary
Host clients and stakeholders to deliver personalized experiences while acknowledging sales of watches, accessories, and services to exceed boutique turnover targets. Identify and create sales opportunities inside and outside the boutique environment to activate networks and recruit prospects. Establish strong personal relationships with diverse clients by maintaining focus on CRM, developing client databases, and managing clienteling activities daily. Handle customer service requests, uphold global visual merchandising standards, and organize operational tasks to elevate boutique KPIs. Act as a brand ambassador in and out of the boutique to ensure client satisfaction surpasses competition. Fluent in English with 3-5 years of sales or hospitality experience, this role requires strong selling skills, high emotional intelligence, and the ability to work independently. Join a team at Richemont, a leader in luxury jewelry, watches, and accessories, where internal mobility and comprehensive benefits including health, dental, and vision programs are available.
Required Qualifications
- 3-5 years of experience in sales or hospitality
- Fluent in English
- Comfortable with Video chat software
- Strong Team player mindset
- Excellent communicator with ability to develop strong networks
- Curious and resourceful
- Able to work independently on creating sales leads
- Result-oriented and driven
- Strong selling skills
- Accountable and reliable
- Able to handle large diversity of tasks in a timely manner, very organized and disciplined
- High emotional intelligence and general education
- Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior
- Able to adapt approach individually to respective client
- Open and outgoing personality
- Demonstrate eagerness and enthusiasm to learn and grow
- Creative, curious and versatile with good interpersonal competences and empathetic
- Has perfect manners and can maintain a conversation elegantly
Desired Qualifications
- Applicants with background in Sales or Hospitality preferred
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