Client Advisor
On-siteTaichung, Taiwan, Taiwan
Taichung, Taiwan, TaiwanOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Manage and execute omni-channel services while welcoming and guiding customers through a smooth customer cycle to deliver a best-in-class experience. Uphold administrative procedures and skillfully manage inventory while achieving sales, conversion, and clienteling targets. Resolve customer concerns professionally and build strong relationships to drive positive business outcomes. This full-time role at Acne Studios' Taichung Shinkong Mitsukoshi store requires fluency in English and prior customer-facing retail or hospitality experience.
Required Qualifications
- Fluent in English
- Previous customer-facing role within the retail or hospitality industry
- Proven ability to drive sales and exceptional customer service
- Customer relationship management (CRM) and clienteling
- Interpersonal and communication skills
- Ability to identify customer needs, cross-sell products, and close sales to achieve individual and store sales targets
- Responsive with an ability to resolve customer concerns or issues in a professional manner
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