Client Account Specialist
On-siteLexington, Kentucky, United States
Job Summary
Process narrative edits and time and cost adjustments, generate monthly Work-In-Progress reports, and enter attorney time to meet deadlines. Assist attorneys and legal administrative assistants with client inquiries, address internal and external inquiries regarding billed totals and payment status, and help partners finalize bills. Participate in accounts receivable collection efforts, review official documents for accuracy, and log information into the firm's document management system. Maintain telephone, email, and personal contact with clients, attorneys, and staff while observing confidentiality in all Firm and client matters. Medical or law firm billing experience is required, along with strong organizational and time management skills. This hourly position supports Dinsmore's Lexington, KY office, which operates across 30+ nationwide locations.
Required Qualifications
- Working knowledge of accounting functions
- Experience using Microsoft Office Suite, including Outlook, Excel and Word
- Medical or law firm billing experience required
- Ability to use good judgment
Desired Qualifications
- Ability to manage multiple deadlines
- Excellent writing, grammar, proofreading skills, and meticulous attention to detail
- Excellent communication skills, both oral and written
- Possess strong organizational and time management skills
- Proven success as a positive team player, as well as an independent worker
- Excellent organizational, problem-solving, and time management skills
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