Client Account Administrator
$40,000–$40,000 year
Hybrid · Lisle, Illinois, United States
Job Summary
Coordinate client onboarding meetings, manage dealer accounts and the product order pipeline, and oversee completion of setup documents to support DEP's Digital Retailing team. Maintain dashboard administration (creating dealer accounts, adding/removing users, updating tool configurations), audit active dealer sites, and field ticket requests in collaboration with support and inventory teams. Requires strong written and verbal communication, highly organized, ability to handle multiple projects in different phases, and proficiency with Microsoft Office, Google Docs, and CRMs such as Hubspot, Zendesk, and Salesforce. This full-time, hybrid-position offers a comprehensive benefits package including medical, dental, vision, 401K match, paid holidays, PTO/vacation, and paid paternal leave.
Required Qualifications
- Ability to clearly and confidently discuss company or third-party products/tools
- Comfortable with making calls and sending emails
- Highly organized self-starter who quickly adapts to processes and maintains excellent attention to detail
- Ability to work under pressure and handle multiple projects in different phases
- Proficiency with Microsoft Office and Google Docs Suite
- Experience with CRM systems (e.g., Hubspot, Zendesk, Salesforce)
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